HP extends the recall time of batteries

Product Safety Australia (PSA) extended the recall time to multiple HP laptop internal batteries to March 2019 due to overheating risks.

 Affected laptops include HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HP x360, HP ENVY m6, HP Pavilion x360, HP ZBook (17 G3, 17 G4 and Studio G3) mobile workstations.

Affected batteries include computers sold nationwide on computers from December 1, 2015 to April 30, 2018.

The recalled battery may present a risk of overheating, which may result in fire or burning.

Since most of the battery packs are packaged internally, it is necessary to identify them by HP website.

The first character of the unique number of possible affected batteries is 6GAVV, 6EZPC, 6FDWN, 6EZZE, 6EZZF, 6EVXH, 6ETGL, 6FSRV, 6FWBF, 6FWBH or 6FSNF.

If the customer's battery is affected, PSA will immediately advise the laptop to be in "battery safe mode" and stop using the laptop.

HP will provide a replacement battery service for each affected battery. If your HP battery is in the recall range, there is no charge for replacing the new laptop battery for free.